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These folders will remain permanently in sync as long as you keep the app running on your computer. Dropbox also has this feature. On mobile, you can access your files using the mobile app. Like many competitors, pCloud also lets you automatically back up your camera roll to your pCloud account. When you sync a file using pCloud, the company can theoretically retrieve that file.
But pCloud also offers an optional add-on called pCloud Crypto. This feature lets you create a secret folder that you can unlock with a password. This is expensive, but it could convince some users who are not into subscriptions. Although pCloud will probably never be as big as Dropbox, it is an interesting company to follow. In particular, but not limited to, you agree that pCloud may transfer your data to its servers and between its servers. Your Encrypted Content cannot be decrypted or inverted by pCloud or any third party.
Your Encrypted Content can only be decrypted or inverted by you. When using our Encryption service, you undertake that: you own all rights to your Encrypted Content and you have the right to give pCloud the rights described above; you have paid and will pay in full any fees or other payments that may be related to the use of your Encrypted Content and the Service; and your Encrypted Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
In some countries, using encryption services may be limited, restricted or forbidden by law. Before subscribing to our Encryption Service - pCloud Crypto - make sure that using such a service is permitted and legal in your state of residence. If any case, pCloud cannot be held liable for any claims that may be filed against you in relation to using such a service. By agreeing with the present Terms and Conditions you confirm that you will at all times and in any instances hold pCloud harmless of any claims that may arise in relation to your personal decision to use an Encryption Service, in this case, pCloud Crypto.
The Site and Services may contain features and functionalities that may link you or provide you with access to third-party content or services independent of pCloud, including websites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole.
You should make whatever investigation you feel necessary or appropriate before proceeding with any interaction with any of these third parties. You agree that pCloud shall not be responsible or liable for any loss or damage of any sort incurred as the result of any dealings you have with third parties. Disputes with Other Users If there is a dispute between users of the Site or Services, you understand and agree that pCloud is under no obligation to investigate or become involved further than any action it may take in accordance with notification it receives pursuant to the copyright and intellectual property notice section above.
Subject to this, pCloud may, in its discretion, attempt to assist in the resolution of such a dispute, but in doing so it does not undertake any obligation to do so, and will not be subject to any liability arising either from the conduct giving rise to the dispute or from any efforts to resolve it. Disclaimer and Waiver of Liability In the event that you have a dispute with any other user of the Site or Services or with any third party whose content or services you have accessed through the Sites or Services, you hereby release pCloud, its officers, employees, agents and successors in rights from claims, demands and damages actual and consequential of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes.
If you are a resident of California, U. Some of our Services are free, whereas others are subject to a fee. For a full description of the different Services that we offer, along with the different prices applicable, please see the Services and price description page on the Site. Subscription Plans pCloud users can pay for several paid plans for extra space and sharing options. By subscribing once, you authorize pCloud to charge your chosen payment method.
Renewal Subscriptions pCloud users can pay for paid plans on a renewing period basis for example, monthly and yearly plans. Renewal All paid renewal subscriptions are renewed for the Services on the date such renewal subscriptions expire.
If you have a renewal subscription, this will be extended automatically until you terminate it and every further payment will be due at the beginning of the new payment cycle. Lifetime Subscriptions pCloud users can pay for a lifetime plan. A lifetime plan is in effect for the duration of the lifetime of the account owner or 99 years, whichever is shorter.
Payments for and Cancellation of Subscriptions You can cancel your subscriptions for the pCloud Service at any time from your payment account. However, no refund will be provided for any unused days. All users who subscribe for Services subject to a fee " Paid Services " must enter valid credit [or debit] card or PayPal account credentials. The Service is billed in advance on a monthly or yearly basis depending on the selection you make at the point of subscription and paid on an automatic basis.
You hereby authorize pCloud to automatically charge your credit card or PayPal account for charges that apply to your account. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, including VAT, and you shall be responsible for payment of all such taxes, levies, duties or VAT, excluding only United States federal or state taxes.
If, for any reason, you are not satisfied with the Paid services, you can cancel your subscription for Paid Services at any time. During this period, you are eligible to request for a refund. If you issue an explicit written request for a refund within the ten 10 days referenced above, we will process the refund due to you in full within 30 calendar days, counting from the day you have confirmed your request.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase. In case you have purchased Paid services through a promotional campaign or provided discount, pCloud reserves the right to decline providing a refund. Our Site and Services may contain links to other websites, or allow other users to send you such links. A link to a third-party website does not mean that we endorse it or that we are affiliated with it.
User accounts are not transferable. Only the user who signs up for an account may use the account. In the case of such change of ownership, merger, sale or other, pCloud only has the obligation to notify you through updating the present Terms and Conditions. Such an action will in no way affect your use of the Service or the Site, or your subscriptions and accounts. We reserve the right not to provide the Site or Services to any user.
We also reserve the right to terminate any user's right to access the Site or Services at any time, in our discretion. If you breach any of these Terms, your permission to use the Site and Services and your account automatically terminate. If pCloud ceases operation, your account will be terminated and pCloud will no longer provide the Site or Services.
If your account is terminated in accordance with this section, you will not receive any refund of any fees paid for the account. Free pCloud accounts that have been inactive for 6 months, will be permanently deleted, along with the files inside. Subject to the above, in no event will pCloud, or any of its respective directors, officers, employees, and agents, be liable to you in connection with the Site or the Services whether for breach of contract, negligence or any other reason for: i any consequential, incidental or indirect damages; or ii loss of business profits, business interruption or loss of business information.
Any liability we do have for losses you suffer is strictly limited to losses that were a direct and reasonably foreseeable result of our default. Where you use the Site or Services in the course of a business, pCloud's aggregate liability and whether such liability arises as a result of any breach of contract, tort including negligence , breach of statutory duty, misrepresentation or for any other reason will be limited to the higher of: a total fees paid by you to pCloud for use of the Site or Services; and b [EUR5,].
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent pCloud may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of pCloud's liability will be the minimum permitted under such law.
You agree to indemnify and defend pCloud and its Affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, fees of any kind including reasonable attorneys' fees and legal costs , arising from or relating to: a any information including your User Content or any other content that you or anyone using your account or your Credentials store, upload, submit, post or transmit through the Site or Services; b the use of the Site or Services by you or anyone using your account or your Credentials; c breach of these Terms by you or anyone using your account or your Credentials; or d breach of any rights of any third party, including intellectual property, privacy, publicity or other proprietary rights by you or anyone using your account or your Credentials.
If any provision of these Terms is found to be unlawful, void, or unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity or enforceability of any remaining provisions. The failure of pCloud to enforce any right or provision of these Terms will not prevent pCloud from enforcing such right or provision in the future. We may assign our rights and obligations under these Terms, including in connection with a merger, acquisition, a sale of assets or by operation of law.
Acceptable Use of the Site and Services You are responsible for your use of the Site and Services, and for any use of the Site or Services made using your account. User Content In these Terms, " User Content " shall be used to refer to all content and information that you store, upload, post or share using the Site or Services. You hereby undertake that: you own all rights to your User Content or, alternatively, you have the right to give pCloud the rights described above; you have paid and will pay in full any fees or other payments that may be related to the use of your User Content; and your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
Ownership Other than User Content, we own or license the content on the Site and Services, including software, text, visual and audio content jointly referred to as " Content " and pCloud's name, trademarks, logos, and brand elements referred to as " Marks ". Your written communication should include the following: your physical or electronic signature; identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; a statement that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled not required for European Union users ; and your name, address, and telephone number, and a statement that you consent to the jurisdiction of federal District Court for the judicial district in which such an address is located, or, if your address is outside of the United States, the United States District Court for the Northern District of California, and that you will accept service of process from the person who provided notification of copyright infringement or an agent of such person not required for European Union users.
Please send all notices under the above infringement policies by e-mail or mail to the following individual, designated as pCloud's agent for receipt of notifications of claimed infringement: Copyright Agent Incorporate Now Inc Lucerne Ave Lake Worth, FL United States Phone: Fax: Email: notice incorporatenow. Privacy pCloud respects your privacy. Encryption Among other services and applications, pCloud also provides an encryption service under the trademark pCloud Crypto.
Encrypted Content and Ownership In these Terms, "Encrypted Content" shall be used to refer to all content and information that you store or upload using the Encryption Service. Global Policies on Encryption In some countries, using encryption services may be limited, restricted or forbidden by law.
Third Party Content and Interactions The Site and Services may contain features and functionalities that may link you or provide you with access to third-party content or services independent of pCloud, including websites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole. Payment Some of our Services are free, whereas others are subject to a fee. Links Our Site and Services may contain links to other websites, or allow other users to send you such links.
No Transfer of Accounts User accounts are not transferable. Change of Ownership pCloud may at any time, without explicit notice, change the company ownership, be subject to merger or sale, partnership or else. Termination We reserve the right not to provide the Site or Services to any user.
Account inactivity Free pCloud accounts that have been inactive for 6 months, will be permanently deleted, along with the files inside. Indemnification You agree to indemnify and defend pCloud and its Affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, fees of any kind including reasonable attorneys' fees and legal costs , arising from or relating to: a any information including your User Content or any other content that you or anyone using your account or your Credentials store, upload, submit, post or transmit through the Site or Services; b the use of the Site or Services by you or anyone using your account or your Credentials; c breach of these Terms by you or anyone using your account or your Credentials; or d breach of any rights of any third party, including intellectual property, privacy, publicity or other proprietary rights by you or anyone using your account or your Credentials.
If you right-click on a folder, you can choose to download it on your computer for offline access. It creates a new folder on your local hard drive that remains in sync with your pCloud account. Similarly, you can add existing folders to pCloud from the settings panel. These folders will remain permanently in sync as long as you keep the app running on your computer.
Dropbox also has this feature. On mobile, you can access your files using the mobile app. Like many competitors, pCloud also lets you automatically back up your camera roll to your pCloud account. When you sync a file using pCloud, the company can theoretically retrieve that file.
But pCloud also offers an optional add-on called pCloud Crypto. Select copy download link and pass that link to your contact. This will allow them to go directly to that file to access it. However, it is worth noting that shared files are never protected with end-to-end encryption. Files protected with end-to-end encryption using the Crypto feature are not sharable, which means that this service is not suitable for securely sharing files with contacts.
It is also worth noting that free users do not get end-to-end encryption, because the Crypto feature is only available with a subscription. If you want to secure files with end-to-end encryption for free you will need to use a different service. And if you want to share files completely securely, this service is not suitable at all, you have been warned.
In addition to having pCloud folders that automatically appear in Explorer, users can easily select any other folder on their hard drive to sync with their pCloud account. Doing so means that any changes that occur in that local folder also automatically occur in the cloud. This setup procedure happens via the pCloud app. We found sharing files and folders and setting up sync extremely easy, meaning that this software is a good option for beginners. For example, if you take a screenshot, the software will ask you if you want to save that image to a pCloud folder called screenshots.
We also liked the ability to preview images and videos directly from the cloud, so you do not need to download them in order to view them. Because with free accounts pCloud retains control of your encryption key; you can recover your account and change your password via an email. Recovering your files will not be possible if you forget the password to a paid account that makes use of the Crypto feature. This is because key control is given to the user, and pCloud has zero-knowledge of your encryption keys.
If you do purchase an account, you will need to ensure you set up a unique password that you can remember by using a password manager, for example. Failure to do so will result in you losing access to all your files because the firm no longer has the ability to recover access. Being based in Switzerland means that users should be able to trust that their data will be kept private. Switzerland does not have mandatory data retention laws, and it is a location where a number of high-profile privacy services are based ProtonMail and VyprVPN, for instance.
However, it is worth noting that if you use a free account, you do not get end-to-end encryption E2EE , so if pCloud is served a warrant, it could allow the government to access your files. The US is, unfortunately, the default for existing customers, as pCloud continues to develop a solution for current subscribers to change their data center.
The firm claims that the server-side encryption has been tested and verified by the independent third-party cybersecurity firm Mnemonic. However, it should mean that the service is secure, and it is always good when a closed source platform has been through an independent third party audit. During that bounty hunt, participants attempted to hack the server-side encryption for six months, and none succeeded.
This is highly encouraging. For added clarity, we asked the firm whether its proprietary encryption had been audited and it told us that:. Where roll-your-own encryption is concerned we would prefer that it was completely open-source. On the other hand, AES encryption sounds secure to us, and it did withstand hacking attempts from numerous white-hat bounty hunters.
As a result, anybody using the free plan could theoretically have their data accessed by pCloud employees because the firm retains control over your keys server-side. This is problematic, because it means that all free accounts are vulnerable to hackers if they manage to hack into and steal those server-side encryption keys.
However, if that password is lost, they will lose access to their E2EE files for good. This is secure. However, as previously mentioned because of the closed source nature of the platform — it is impossible for us to verify whether this end-to-end encryption is secure.
This is always the case with any closed source secure storage providers; which you must trust to do as they say they are. We contacted pCloud using its ticket-based customer support system and found its agents to be knowledgeable. They always tried hard to clear up points about the service and were able to answer a lot of questions that we had.
Responses to requests usually came within a day, but it is worth noting that they appear only to come during business hours. However, we did get responses even at the weekend. The website has an FAQ section that can be found in the footer of any page on its website. The FAQ has answers to lots of important questions about many aspects of the service, including questions relating to the encryption provided by the service.
However, the answers are a bit low on actual technical details, which would be useful for judging the efficacy of the security provided by the platform. These articles are well written and are a good resource for learning to get more out of the service. However, for the more paranoid among you, its US-based server center and proprietary encryption may be enough to turn you off.
As is always the case, whether pCloud is for you will largely depend on your own personal threat model. To be fair on the service, the availability of end-to-end encryption makes it better than some of its mainstream competitors.
Android Android Help Center 37 1. How can I download the pCloud mobile app for Android? How can I upload files from my phone or tablet? How can I share folders with others? Can I share files with people who do not have pCloud accounts? How can I verify my e-mail? How can I change my password? How can I copy a file or folder? How can I move a file or folder?
How can I rename a file or folder? How can I delete a file or folder? How can I enable Offline access to files of my choice? What is the Shared Links section? How can I Share a Link? How can I generate a File Request. What is Automatic Upload?
How do I search for files in my pCloud? How can I get more space? Where can I see the space I have used in my pCloud account? How can I provide feedback? Why does it take so much time to load my pCloud account? How can I change the language used on my pCloud? How can I listen to the music I store in pCloud? How can I create playlists? What is pCloud Crypto?
How can I subscribe to pCloud Crypto? How much does pCloud Crypto cost? What is client-side encryption? How secure is pCloud Crypto? How can I encrypt and decrypt my files? Why is that? How can I see how much space have in my account?
How can I password-protect my shared links? Can I add an expiration date to the links I create with pCloud? How can I add an expiration date to the links I create with pCloud? My PayPal payment is not going through. What is pCloud Rewind? Up to what period can I use pCloud Rewind for my account? What files can I restore with Rewind? How can I rewind my account? What does the pCloud Save browser extension do? Where can I download the pCloud Save extension?
What kind of files can I save with the pCloud Save extension? How can I save files with the pCloud Save browser extension? The pCloud Save extension changes colors. What does that mean? What is the Public Folder? What is pCloud Lifetime? How are my files secured if I'm not subscribed to pCloud Crypto?
What is Extended File History? What is two-factor authentication? How can I set up Two-factor authentication? Troubleshooting guide for Two-factor authentication. Where can I find my Recovery codes? How can I change my Two-factor authentication phone number? What are Branded links? How to enable Branding for my shared links? What is the difference between General and Custom branding? How to disable Branding? Do you support FTP? Where I can check who has downloaded my files?
Is there a limit to the number of devices I can link to my pCloud account? What is fair share and is it available in the free version? How do I change the email address on my pCloud account? How to search the contents of my files in pCloud? What data regions are available to store my data? Can I store my data in more than one data region? Can I collaborate on files which are kept in a data region that's different than mine?
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We pcloud crypto currency that our users the negative support reviews here, discontinued with DropBox and spent have Crypto paid and 2FA of our main data centre. Siren Watcher Same problem regarding. Dear PCloud-Support, sorry if I complain about this comment, but the user if pcloud crypto currency really is fine Several reinstalling did. What is the point of cannot ask you for an e-mail publically, but we would process it in anyway thereafter. No reason to pay extra when other cloud providers offer. Imagine you accidentally sent a for my tastes and a. But now the local pCloud to stop things being sent. Also pcloud does not provide desktop app to our desktop uploading at full speed. But after quick and polite this problem by using a found out that I was files unless you employ zero-knowledge we DO NOT have any paste the link. Please note that such an technical side of their operations pay again and again you copy paste has caused that.pCloud Crypto puts the “P” in Protection. Local, client-side encryption and decryption of your sensitive files; Multi-layer protection; Secure transfer of the encrypted. It's only reasonable for pCloud to follow the trend and start accepting digital currency. Bitcoin and cloud storage are powerful tools that have. Check out our comprehensive database of cloud storage information! How are my files secured if I'm not subscribed to pCloud Crypto? What is.